FAQ Page 2018-01-30T20:45:51+00:00
Are you open for alterations? 2017-11-27T22:19:20+00:00

Yes, absolutely. We will customize your outfit according to your demands and requirements.

Can I make changes in my order? 2017-11-27T22:18:58+00:00

No, once you have placed an order then it cannot be changed.

Why do I have to provide my email address? 2017-11-27T22:18:25+00:00

We require your email address for the correspondence services. You will be get informed about the services and features associated with MRJ collection also you will be informed about your order which makes tracking easy.

How can I contact customer services? 2017-11-27T22:17:09+00:00

If you are satisfied with the answer in FAQ’s and need further assistance our team at MRJ collection will be happy to assist you. All you have to do is to contact a customer care representative from Contact Us page.

How long will it take to receive an order after placement? 2017-11-27T22:16:45+00:00

The receiving of the order depends on the location of delivery, so it changes with every order because of location. However, we will email you when your order is process you can track your order here

How can I cancel my order? 2017-11-27T22:16:06+00:00

We are sorry, but once you have placed an order, then it cannot be cancelled.

Can I place an order as a gift? 2017-11-27T22:15:33+00:00

At MRJ collection we facilitate our valuable customers to give an address other than attached to the credit or debit card. So yes, you can place an order as a gift for your loved ones.

Can I track my order after placement? 2017-11-27T22:15:02+00:00

Yes, if you are a registered user, then for the sake of tracking order all you have to do is to sign in with your signing requirements.

Do I need to sign in to shop? 2017-11-27T22:10:21+00:00

No, it not a requirement to sign in for shopping you can check out as a guest for checking out after choosing your desired dress.

How can I make payment? 2017-11-27T22:11:40+00:00

We accept PayPal, visa, master and maestro card both debit and credit. Along with that we also offer cash at delivery services to customers residing in Pakistan only.

Is the price of the dresses include shipping charges? 2017-11-27T22:12:30+00:00

No, the price only includes the price of the dress, as the destination of delivery is different for every order. However, we do inform you before making any payment about the shipping charges according to your location.

Do you offer cash at delivery? 2017-11-27T22:12:59+00:00

Yes, we do offer cash at delivery but only to our customers who are residing in Pakistan.

Is it safe to use my debit or credit card for shopping? 2017-11-27T22:13:38+00:00

At MRJ collection your financial security is our top most priority that is why we use latest SSL encryption technology to protect our esteemed customers from any forgery.

How can I make sure that the product I wish to order is available in the stock? 2017-11-27T22:14:15+00:00

At MRJ collection we make sure the implementation of efficient inventory maintenance system. Due to which we only display items which are available with us at our stores to avoid any inconvenience. However, one can never be perfect so there may be some errors or mistakes expected.

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